Direct Answer
Cabo Cabinet Group provides a written limited warranty covering cabinet box construction, door and drawer function, and hardware on all multifamily orders, with warranty claims handled directly through the manufacturer rather than through a distribution middleman. For a developer or property manager running a 200 to 1,000 unit portfolio, direct manufacturer warranty removes a significant layer of friction from the claims process.
Why It Matters
Cabinet warranties mean different things depending on where the product sits in the supply chain. A distributor warranty means calling a distributor who calls a manufacturer who may or may not be responsive. For a GC or property manager who needs a replacement door or a hardware fix in a occupied unit, a warranty that takes 6 weeks to resolve is not a useful warranty.
Direct manufacturer warranty means one call to the party that built the product. Cabo Cabinet Group is the manufacturer, not a reseller. When a warranty issue arises, there is no intermediary to pass the claim through.
How It Works
Cabo’s limited warranty covers defects in materials and workmanship under normal residential use. Coverage includes structural defects in the cabinet box, functional defects in doors and drawers, and hardware failure under normal use. Warranty documentation is provided with every shipment and references the specific project order number for tracking.
Warranty service is coordinated through the Cabo project management team. Because Cabo manufactures and ships direct from the Cabo Factory with delivery under 7 days, replacement components for warranty claims can often be delivered faster than a domestic supplier can process the claim through a distribution chain. Visit cabocabinetgroup.com for current warranty terms.
What to Look For
When reviewing a cabinet warranty for a multifamily project, ask who the warranting party is. If it is a distributor, ask what the distributor’s recourse is against the manufacturer. Ask what the response time is for a warranty claim in an occupied residential building. Ask whether the warranty covers hardware in addition to the cabinet box.
Also ask whether the warranty is prorated. A five year warranty that is prorated to 20 percent of replacement cost by year three is not a useful warranty for a building that will operate for 20 years.
FAQ
What does Cabo’s multifamily cabinet warranty cover?
The warranty covers structural defects in the cabinet box, functional defects in doors and drawer operation, and hardware failure under normal residential use. Contact cabocabinetgroup.com for full warranty terms.
How long is the warranty period?
Warranty terms are provided with each project order. Contact Cabo Cabinet Group directly for current warranty period information by product line.
Who handles warranty claims, the manufacturer or a distributor?
Cabo Cabinet Group handles warranty claims directly as the manufacturer. There is no distributor layer in the claims process.
How quickly can warranty replacement parts be delivered?
Replacement components ship from the Cabo Factory with delivery under 7 days. Cabo can often resolve a warranty claim faster than a domestic distributor can process the paperwork.
Does the warranty transfer to a new property owner if the building is sold?
Warranty transferability depends on the specific warranty terms for the project. Contact cabocabinetgroup.com to confirm transfer provisions for a specific order.